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Important Changes to Rice Alumni Email Forwarding Service

Beginning on July 14, the vendor that manages our alumni email forwarding accounts will no longer offer the forwarding service. We sincerely apologize for the inconvenience that the discontinuation of the forwarding service may create for our alumni. However, we are enthusiastic about moving to a Google-supported email service, which provides more functionality than a forwarding address. Please review the frequently asked questions below. If you have additional questions, contact us at arahelp@rice.edu

Frequently Asked Questions
  • When exactly is the Rice alumni forwarding service ending?

    Your forwarding email will become inactive beginning July 13 at 11:59 p.m. CDT. Please make sure to update your records and contacts as appropriate. 

  • I have a forwarding account. What should I do?
    1. You may sign up for a new Google supported @alumni.rice.edu email account, which you will manage directly. This email will be available to you beginning July 14, but you may sign up for this in advance at http://alumni.rice.edu/rice-alumni-email 
    2. Update your preferred email contact on our express update form: http://alumni.rice.edu/expressupdate
    3. Do nothing. Your forwarding address will expire July 14, and Rice will send correspondence to your preferred email currently on file. (However, you’ll want to update any contacts or records that currently have your forwarding address on file.)
  • Why should I take action now?

    If you have shared your current forwarding email address with friends, family and/or organizations outside Rice, then you may not receive their emails — unless you sign up for a Google supported Rice email account prior to July 14.  If you are not planning to sign up for a Rice Gmail account, please take a moment to update your records. 

  • How do I sign up for a new Rice Gmail account?

    To retain your @alumni.rice.edu Gmail address, you must take action and submit a request for a Google account to be created through our simple online form: http://alumni.rice.edu/rice-alumni-email. (Please note: you may sign up for a Gmail account any time before July 14, but it will not activate until July 14.)

  • Can I retain my same @alumni.rice.edu address in Google?

    Yes, but your @alumni.rice.edu will not transfer to Gmail “automatically.” You must take action (see above).

  • What are the advantages of a Rice Gmail account vs. a pure “forwarding account”?

    A forwarding email is a “vanity address” that has limited functionality (you can’t check an inbox, for example). It simply forwards or redirects a message to a destination account of your choosing.

    A Rice Gmail account will allow you to have the functionality of a Gmail account, but with the @alumni.rice.edu address. This means you will have an email inbox and access to many of Gmail’s self-service features. And, if you do not wish to use this as your primary email account, you may also set up your Rice Gmail account to forward to another email of your choosing.

  • Will this change impact the existing @ricealumni.net email accounts?

    No, any alumni using those accounts will not need to take action.

  • Will I have the option to use my new Gmail account as a forwarding account?

    Yes, you have the option to automatically forward Gmail messages to another account. Simply adjust the settings in your Gmail account.   

  • I’m not sure if my forwarding address is active. What should I do?

    In some cases, a forwarding address may not be actively utilized. For example, alumni who signed up for a forwarding address years ago may no longer have the need for one, possibly because they prefer to use a work email or another personal email account.

    If you want to ensure that you receive timely information about Rice alumni, including news, events or other activities, please feel free to update your contact information via our express update form

  • How long will it take for my new Gmail account to be created?

    Any email accounts that are requested prior to July 14 will be created on July 14. You will receive an email on July 14 containing your login instructions.

    If you sign up for a Rice Alumni Gmail account on or after July 14, it may take anywhere from one to three business days for your Gmail account to be created.

Sign up for a Rice Alumni Gmail Account

Beginning July 14, 2017, Rice alumni will offer @alumni.rice.edu email addresses through Gmail. You may sign up for your Rice Gmail account at any time, but please note that your email account will not be available until July 14 at the earliest.

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